ODO|Driverline

A concierge service delivering 24/7 support to your drivers as and when they need it and keeping you in control of your Fleet

ODO|Driveline

How it works

Once activated, the driver will be sent a letter and a Driverline card with your company’s branding. Subsequently, an outbound activation call will be carried out by one of our friendly agents, who will overview the service and take further details from the driver.

The driver will be able to use the dedicated number 24/7 for support with all in-life events including Accidents, Breakdown, Service, MOT, Maintenance, Tyres, Glass or General Enquiries.

ODO|Driverline

Features

Available to all active ODO vehicles, the Driverline service works seamlessly with ODO.

Jobs booked via Driverline are imported back into ODO under the vehicle registration number once invoiced, creating a vehicle maintenance history for the Fleet Manager.

  • Dedicated 24/7 Driver Concierge for your customers
  • Unparalleled automotive knowledge
  • White labelled to your company
  • Working as an extension of your organisation
  • Providing Full In Life Events Driver Support
  • Accident, Breakdown, Tyre, Glass, SMR
  • Booking and Directional Services
  • Ability to direct to your network
  • Diary integration possible
  • Extensive UK Network Coverage
  • Largest panel of Tyre and Glass suppliers
  • National Tyre Agreement
  • Genuine savings vs retail and online pricing

One call does it all

Breakdown

  • Collect driver's specific Breakdown provider details including policy number
  • Transfer to relevant Accident/ Breakdown supplier where necessary

Accident

  • Collect any relevant details for insurance etc.
  • Transfer to relevant Accident/ Breakdown supplier where necessary

Service, Maintenance & Repair

  • Extensive UK Dealership Network
  • Exceptional customer service levels
  • Customers benefit from compliance being steered as per contract instructions

Tyres

  • UK’s largest panel of Tyre partners
  • Live diary integration with stringent SLAs
  • Exceptionally competitive pricing terms
  • Web-based placement, authorisation & billing system

Glass

  • UK’s largest panel of Glass partners
  • Web-based placement, authorisation & billing system

General Enquiries

  • Assisting drivers with general enquiries
  • Out of hours support where necessary
  • Easy transfer of call back to employer when required

Ready to Test Drive ODO?

Partners

Client 1
Client 2
Client 3

ODO Logo With Strapline h50

ODO is a Fleet Management application from Drive Software Solutions a company with a long and successful history in the management of fleet and vehicle asset. Drive Software Solutions has been at the forefront of fleet technology since the mid-1990s.

© 2019 ODO a trading style of Drive Software Solutions LTD. All rights reserved.

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